*Free two-day shipping and returns

FAQ

Do you have any set templates I can browse and purchase?

Yes we do! For Namecards, browse here and check out this chart below.

Digital Namecards Infographic

CARDA Letterpress_INFOGRAPHIC
Letterpress Namecards Infographic


How long does it take to receive Personalized Orders?

Post artwork confirmation, the production process will take 7 to 10 business days. After which, delivery timing will depend on where you’re located and it can range from 5 to 12 working days. Should you require us to expedite us, contact us to let us know.


Artwork Proof

For personalized orders, we will produce an artwork proof for your review and confirmation prior to print.


Design Assistance 

Should you require design assistance, we have several options available to you:

Carda_Design Assistance Packages
Carda Can Help with Design Needs

Reordering

We keep the artwork of all orders. Hence, should you need a reprint, simply let us know.


Custom Requests

We have received a wide range of stationery requests that are not on our product list. If we are able to make it, we’ll be happy to do it. So just contact team@carda.co


Ordering for a Company (3 or more Employees)

Carda is a business for business. Same Brand Template; Unique Identities and Contact Information. We get it. 🙂 Congratulations! Get in touch at team@carda.co for rates and a guided ordering experience.


Letterpress Prints

Letterpress prints are so simple and elegant and the artwork preparation for them is also an art in itself. To prepare your digital artwork accordingly, do read this blog post. And if you want to take that knowledge further, this post will highlight the differences between letterpress printing and modern methods. The realities of letterpress is also a good read. At the same time, it is important to realize that the hand-crafted manual process brings with it certain limitations.


Digital Prints

Carda’s Digital Printers use a 4 color ink process (CMYK). Please note that screen colors will differ as they are in RGB settings.


Loving Mother Earth

For digital and offset prints, Carda uses soy-based inks. All waste paper or printing plates generated are collected and recycled.


Samples

If you would like physical samples, get in touch with us and let us know what you are looking to print. We’ll see what we can do.


Refunds & Exchanges

All sales are final and there are no refunds.

CANCELLATIONS:
If you must cancel your order, please notify us as soon as possible.
We are happy to cancel and provide a refund provided work has not been started on the job. Refunds will be net of the fees / charges incurred on Paypal.

Please note that if you paid with PayPal we will not refund the fee they charge for the transaction.

We offer registered postage for all purchases. Every posted order will be accompanied by a tracking number.

 


 

For Singapore orders, a self-collection option is available. Otherwise, we have available a courier service for delivery.

 


 

Should you require your order to be expedited, get in touch with us and we’ll see how we can help.

 


 

Post production, your order can take anywhere from 10 to 12 business days (does not include holidays and weekends) to be delivered.

 


 

Yes, we ship worldwide and we do not accept orders with PO boxes as the billing and/or shipping address.

 


Product prices displayed are exclusive of all taxes and duties. Should there be import duties incurred, as the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to.

Import duty or tax costs will be invoiced to you directly by DHL brokerage or Singapore Post, and payment of these is necessary to release your order from customs on arrival.

Our Main Line: team@carda.co

For any of the below (or anything at all) , please email us:

  • General questions or requests for quotes
  • For Press inquiries
  • For any questions regarding your order
  • If you’re interested in working with us
  • Give us feedback

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